

Why is your 9-in-1 machine more expensive than others that offer 14-in-1 or 12-in-1 at lower prices?
Our 9-in-1 oxygen machine, specifically the SPA18 and SPA19 models, might appear more expensive compared to some competitors offering machines with higher numbers of functions. However, there are key reasons for this difference in price.
Firstly, our pricing is based on a bottom-line cost. While some customers may find it expensive, it's important to note that the budget can vary significantly among buyers. Our machines are designed to cater to clients with different budgets and quality requirements. Here's why our products are priced differently:
Quality and Craftsmanship: Our machines are known for their superior quality and craftsmanship. They are built to last, ensuring longevity and efficiency in the long run. In contrast, lower-priced machines may compromise on quality to cut costs.
Imported Components: We use imported components in our machines, which are known for their reliability and performance. These high-quality parts contribute to the overall cost but ensure a superior product.
Warranty and After-Sales Service: Our products come with a comprehensive warranty and excellent after-sales service. We prioritize customer satisfaction and provide support in case of any issues. Lower-priced alternatives may not offer such extensive warranties or reliable customer support.
Customization: Our machines can be tailored to meet specific client needs. This customization adds value but may not be available with lower-priced options.
Product Reputation: Our products have gained a reputation for effectiveness and reliability in the market. Customers often choose our machines for their proven track record.
It's important to consider the target audience and budget constraints. While some customers prioritize cost savings, others prioritize quality, performance, and long-term reliability. We cater to customers who understand the value of investing in a high-quality product.
What is the lowest price for your machines?
The pricing of our machines varies depending on the specific model, features, and customization options. To get the most accurate and up-to-date pricing information, please contact our sales team. We offer competitive prices for the quality and features provided.
Do you offer consumables?
Yes, we offer consumables such as brush heads. These components are designed for single use but can be purchased in larger quantities for convenience. Having extra consumables on hand ensures uninterrupted use of the machine.
Can the color of the machine be customized?
Yes, the color of the machine can be customized for orders of five units or more. There may be some additional costs associated with color customization.
How long does it take for the machine to be ready?
The preparation time for the machine typically ranges from 3 to 5 days, depending on the specific circumstances and the factory's scheduling. Our team will provide you with a more precise estimate once your order is confirmed.
I want to purchase additional nozzles. How much do they cost?
The pricing for additional nozzles may vary depending on the specific type and quantity you require. Please contact our sales team for detailed pricing information and recommendations.
Is the hydra handle easy to clean?
The ease of cleaning the hydra handle can vary based on individual preferences and cleaning habits. Different users may have different experiences. Generally, the hydra handle is designed for ease of cleaning and maintenance.
How many nozzles are included with the 9-head hydra and diamond handles?
The number of nozzles included with the 9-head hydra and diamond handles can be found in the product manual or specifications. Please refer to these documents for detailed information.
Can water be used to clean the handle effectively?
While water can be used for basic cleaning, we recommend using special cleaning solutions for optimal results. Water alone may not provide thorough cleaning.
Are these nozzles reusable?
The nozzles included with the machine are typically designed for single use to ensure hygiene and optimal performance. We recommend following the manufacturer's guidelines regarding nozzle usage.
Is this primarily a hair removal or skin rejuvenation machine?
The machine primarily focuses on skin care and rejuvenation. It offers cleansing and skincare benefits, with some potential for skin rejuvenation. However, it is not designed for hair removal or tattoo removal.
Can the interface language of the SPA18 be changed, for example, to Russian?
Yes, the interface language of the SPA18 can be customized to suit your language preferences, including Russian or other languages.
Certificates?
For information regarding certificates and documentation, please consult our support team or check our official product documentation.
Which exhibitions have you participated in?
We have participated in various industry-related exhibitions. Our operations team can provide you with a comprehensive list of the exhibitions we've attended.
Can you explain the difference between the old and new versions of the hydra dermabrasion technique?
The new version of hydra dermabrasion offers several enhancements over the old version, including:
1. Silicone Brush Heads: The new version includes silicone brush heads, which provide a gentle yet effective exfoliation and cleansing experience. These brush heads are more hygienic and comfortable for users.
2. Adjustable Water Flow: The new version allows users to adjust the water flow, providing better control over the intensity of the treatment. This customization ensures that users can tailor the treatment to their specific needs.
3. Improved Performance: Overall, the new version of hydra dermabrasion offers improved performance, comfort, and flexibility compared to the older version. It provides a more comprehensive and satisfying skincare experience for users.